Operations Assistant (Payments & Data)

Job Title:

Operations Assistant (Payments & Data)

Job Description:

We are looking for a detail-oriented Operations Assistant to join our team. In this role, you will support our daily payment and administrative operations by ensuring customer accounts and payment records are handled accurately and efficiently.

Responsibilities:

• Process refunds, manual charges, and discounts
• Manage subscription renewals and billing requests
• Update and maintain accurate customer records
• Assist with billing reviews and payment verification
• Respond to customer emails and support requests
• Perform general administrative and data entry tasks
• Work with Excel and web-based tools to complete daily operations

Requirements:

• Strong attention to detail and accuracy
• Good written English communication skills
• Basic computer and Excel skills
• Ability to learn new systems and follow processes
• Organized and reliable with good time management

What We Offer:

• Full training provided
• Supportive team environment
• Long-term opportunity with room for growth

Applications should be sent to: dev@omzo.com

Tags XK Group Operations Assistant Operations Assistant Prishtine Data Payments Administration